About Logging In to Identity and Access Management
When your account is set up in IAM you'll receive a Welcome email. This email contains information you'll need to log in. After logging in to IAM, you're required to provide or set up specific information that IAM needs to verify your identity if you need to reset or change your password. This topic describes the Welcome email and provides details about the information you must provide.
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You receive a Welcome email when you account is initially set up in IAM. Your system administrator may also send you a Welcome email after you've set up your account if you lock yourself out of your account or your account is disabled and you need to be reminded of your User ID. Your Welcome email includes the following information:
- URL to log in
- User ID
- Email address on record for you in IAM
Clicking the URL in the email opens the IAM Sign In page. Click First Time User to start the process of logging in for the first time, setting a password and selecting secret questions and answers.
The first time you log in to IAM, you will need to set your password.
Your organization sets some security parameters, such as the password length, within the minimum security policy set by Dayforce. Your new password:
- Must meet your organization's minimum number of characters and other minimum password requirements
- Must contain at least 3 of the following:
- Numbers
- Capital letters
- Lower-case letters
- Special characters including [~`!@#$%^&*()+=|\{}':;.,<>/?[\]""_-]
- Is case-sensitive
IAM requires an email address to be stored for all users. All new user accounts in IAM, set up through either automatic provisioning, XML provisioning, or manually in IAM, are set up with an email address.
IAM uses your email address to send you the email notifications for initial account set up, when the administrator resets our password, or when you reset your own password.
IAM prompts all new uses to set up secret questions and answers during the initial log-in process. If your account was set up in IAM in an earlier release prior to this requirement, you're prompted to set up secret questions and answers the next time you log in.
You must select five different questions and provide answers. If you forget your password, you can verify your identity by correctly answering two randomly selected secret questions, and then you can reset your password.